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Ms J Holmes
The cottage was very very dirty when we arrived on the Friday night. Other than clean sheets on the beds it appeared nothing had been cleaned since it was last used. Floors were filthy and hadn't been hoovered, hair every where, dirty toilet, rotten food in the sink, dirty surfaces, cobwebs - I could easily go on listing things. After complaining to the owner the following morning we were told it would be cleaned that day. When we returned it looked exactly the same. So we ended up cleaning the whole place ourselves. There were very few cleaning products or cloths. The owner eventually arrived on Saturday eve to say sorry. He said he'd bring some cleaning stuff round the next day but didn't even bother to do that. The whole place needs some proper effort and more things to make it homely - it's very basic. Other than crockery there was very little in the kitchen. Other than bedside tables there's no where to put anything in the main bedroom. The garden - front and back needs some attention. There are nettles and brambles across the path as you go up to the property and the wooden steps are wobbling. They didn't leave the WiFi code for us. The drive is on a corner of busy road and quite dangerous to pull out on to. I did contact Holiday Cottages about this weeks ago but they haven't replied at all. So, I think it's only right that I leave this review of our experience.
3 days ago
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holidaycottages.co.uk has a 4.2 average rating from 437 reviews