On the list of facilities it stated Enclosed garden/patio, as we have two small/medium dogs we always book cottages with enclosed garden area to make our holiday stress free and relaxing. None of the houses had enclosed gardens despite both claiming to have. I have health issues both in our 70’s our son had a broken wrist and could not help. We had to put the dogs leads on each time they needed out day and night. Georgia, updated the lists and offered a part refund for the inconvenience. She was very understanding and helpful. Not mentioned on the website guests have to remove all their bags of rubbish, bottles, dog poo etc in their car and drive into Crieff to dispose of or if space there is a bin at the side of the road on way down the hill. This was a first for us and the cottage was £2000 plus for the week. The property was plagued with wasps and it was not safe to open any windows as felt unsafe or had to kill wasps daily. On our second last morning I was stung while sitting at the breakfast table. Painful and swollen, itchy for over a week. After discussing with a lawyer she suggested a 25% refund would be in order for misinformation, as we were mis-sold the holiday we expected. There was no details of the code to enter the gardens, our son contacted the owner, he also contacted the owner after I had been stung. The upstairs bedrooms were very hot and there were no fans. On the last morning I was wakened early to take the dogs out one at a time, in my dressing gown, the workers drove past in a mini tractor. Still half asleep I went to change over the dogs and did not close the outside door properly and both dogs escaped, one is an escape artiste anyway and took off. I have high blood pressure and Atrial Fibrillation so stress is not good for me. I had to get my son and husband out of bed to go find them. It was not the relaxing holiday we expected. The gardens were lovely. Very disappointing that Holiday Chapter/Holiday cottages deny the enclosed garden was on the Facilities list but I took a copy of it and had sent it to them. The owner of Drummond Castle also denied having an enclosed garden, she never read the web pages….Holiday cottages must take responsibility.