We stayed at a lodge on the Holkham Estate. We called the helpline three times as we couldn't find the lodge, we did eventually find it after driving around for an hour. The help desk wasn't particularly helpful on all three calls. A map showing where the lodge is situated would have been really helpful. The grill in the oven was caked in old cheese from someone presumably making cheese on toast, also remnants of something else in the oven. We had to clean it before using it! There was stains on the mattress cover which were pretty gross. Although not related to the Lodge, dog poo bins are scarce so additional bins scattered around the estate would be desirable. Would we stay here again? No.