The booking process was fine, however on arrival the property wasn’t as advertised on the website, which was problematic. I specifically chose a property with electric car charging point as there was a scarcity in the vicinity of the area but the facility was unavailable (the owner advised that holidaycottages.com had been told but it was still being advertised). This caused much difficulty in locating appropriate charging facilities, and on reflection if I had known that these facilities were unavailable at the time of booking I probably would have elected for another property. Next time it won’t be with holidaycottages.com as I can’t trust the important details on the website.