I booked the holiday with comparative ease and paid the deposit. Within a few minutes a very polite, friendly and professional lady phoned to confirm all details. However, at the end of this conversation I was informed that the cost of the holiday had increased by £74. As this was not expected and caught me off guard, I accepted the change. After some consideration I am extremely disappointed with this as the price quoted SHOULD be the price I pay. This has also impacted on the budget for our 25th wedding anniversary celebrations (the reason for the holiday). I feel very disillusioned with Holiday Gems.