My Last minute holiday break didn’t go to plan. I looked for a Reasonably priced All Inclusive deal. I found one, a resort in Tenerife, on Holiday Gems. I booked and paid for a holiday. I received an email confirmation of what I had booked. (Of which I have a copy). I booked the car park and holiday insurance to match the same dates. As it was a last minute I booked on a Monday to Leave on the Wednesday. I was called on the Tuesday and told that the holiday was not available even though I had paid for it. As I was at work it was difficult to know what to do as my holiday was to start the following day. I was given some choices if I could change my holiday dates? Which I could not. So I was given another choice that I could go 2 alternative hotels, neither of which I could check , but I would have to wait another day to start the holiday but would end it on the original day I had booked. The hotel I was booked into was in fact was one that I had ignored when originally looking at. The hotel was a hotel not a resort. The resort hotel I booked offered free WIFi in the hotel room. The hotel I was booked into charged an extra €5 for one day or €15 for the week. So I had paid for a 7 night all inclusive holiday with free WiFi plus 9 days car parking and insurance. After the the change I still paid for 7 nights but only got 6 nights, paid for 9 days car park but only got 8 days, paid for 9 days insurance of which I only needed 8 days. I was not offered any compensation. Just have a good holiday. It was Holiday Gems website that took my money for a holiday that didn’t exist!! One good point to mention was that staff in the Majec hotel were very nice.