On arrival at the Blue Sea Costa Bastian it was discovered that my son's rucksack had been left on the coach which contained all our euros and chargers for our mobiles. Numerous phone calls during Saturday and Sunday did not resolve this issue on any of the emergency numbers and on contacting Holiday Gems a very arrogant Manager said it was my problem as he had no responsibility to contact the transfer company. This ruined my short break as a result I will not use Holiday Gems again.
3 years ago
Holiday Gems has a
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