Really happy with the price's, straightforward to book online. I can pay off in installments which is really good. But gave a four star because after I booked, my hol. I was called, to say flight had gone up by £12 each & I needed to pay more money. It wasn't much so am glad of that. But it all adds up, with the VAT & with every payment you pay abit more. Was a little bit disappointed with that. What you pay for should be the actual price. There was abit of a issue trying to get flight details on Ryanair apps, I ask the travel agent guy what was the email address flights was booked in, & he said it's my email address. But I knew it was a email address Holiday Gem uses for flight details. I called Holiday Gem the next day & my email for the flight details was given for my Ryanair apps. So everything was sorted in the end. I would definitely use holiday Gem again to book a holiday up to know fingers crossed everything goes ok!