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Mrs Allison L
APPALLING COMPANY - I BOOKED A FLIGHT DEPARTING ON THE 9TH OF APRIL AND RETURNING ON THE 14TH OF APRIL AND ONCE I RECEIVED THE CONFIRMATION IT TOLD ME I WAS LEAVING ON THE 9TH OF APRIL AND RETURNING ON THE 9TH OF APRIL. I CALLED THIS COMPANY TO BE TOLD IT WAS AN ERROR FROM THEIR SIDE AND ANYONE CAN MAKE A MISTAKE (DEBBIE) - REALLY !! FURTHERMORE, I HAD PAID FOR AND REQUESTED CERTAIN SEATS ON BOTH FLIGHTS TO BE TOLD THAT HOLIDAY GEM HAD NOT CARRIED OUT THIS ONLY TO BOOK SEATS COMPLETELY DIFFERENT TO WHAT I HAD PAID FOR. I WOULD STRONGLY REQUEST FOR NO ONE TO USE THIS COMPANY AS THEIR CUSTOMER SERVICE IS ABSOLUTELY USELESS. I AM SURPRISED BY THEIR ACTIONS BUT AT LEAST THEY DECIDED TO BOOK THE RIGHT DESTINATION AND HOTEL
2 years ago
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Holiday Gems has a 4.6 average rating from 2,787 reviews