Avoid this company. booked a holiday only to then get a call to say it would be £500 more. declined there increase only for money to be taken out of my account. customer service them non existent when something goes wrong.
left them a bad review on trust pilot only for holiday gems to report it and have it removed? i cant see how they can do this as there reviews always look fantastic.
calls are also charged at 10p a minute.
if they have taken money from you i strongly recommend you report this through your bank account.
do your research and book with a trusted company.
Posted 1 year ago
Holiday Gems is rated 1.80 based on 15 reviews

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