I actually sent this via mail on 17th March and then they asked me for feedback...what a company Hi, Received the item today and not impressed by both the packaging at your end (never had issues before as most use cardboard to help protect any impacts on route) and the Royal Mail delivery standard, (chucked over the gate- wet through and damaged!)....suffice to say will not be purchasing again from your company and my feedback that will be circulated will reflect this experience.....