Its a one woman shop where you can not complain or raise concerns. Paint bought on the 4th sept 2021 and by 21 sept i had bot received my purchase . Andrea told me it was my fault due to address not completely sure what she meant. When i asked for any senior manager to raise my concern , she out the phone down. As write this i am still waiting for my refund and a confirmation email from Andrea for cancellations and process of my refund. Simple advice buy elsewhere if you dont want a big disappointment.