All looked fine at the beginning when I booked an accomodation in France near Disneyland until I looked at my bank account. When I booked the flat - the money showed £ currency on the site. You can imagine my surprise when I discovered that I was charged about three times for paying from my £ account into their probably euro account. The thing is that HomeAway did not get the whole amount in one go but just split it into two halves and I was charged in overall aver £50 for all these transactions from pounds to euro.
Also , after the damage deposit was returned, it supposed to be 200 euro. Of course about £ 25 disappeared as it was taken from this 200 euro.
The thing is - nowhere on the site was written that I needed to pay in euro. All was in pounds. This is what annoyed me a lot.
This was my first and last time using them and would not recommend HomeAway.co.uk to anyone.
4 years ago
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