Product good but serious lack of communication from specific staff (Josh)with post installation issues, despite numerous attempts via telephone and email to make contact. A real shame because sales staff (Scott) very helpful and professional at all times and Julie (customer services) made significant efforts to keep me informed of progress after I explained the frustrations I was having. I would recommend the product to friends but there would be caveats in recommending purchase and installation through the Ascot outlet.
11 years ago
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