Home Hub Group Reviews

Name: Home Hub Group
Address: Unit 6 The Western Centre, Western Road,, Bracknell
Rating: 4.51

4.5 Rating 703 Reviews

96 %

of reviewers recommend Home Hub Group

Company Reviews

Questions

Metrics

4.5

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01344 595840

Email:

customerservices@homehubgroup.co.uk

Location:

Unit 6 The Western Centre, Western Road,
Bracknell
RG12 1RW

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Home Hub Group 5 star review on 30th December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So sad to have to write such a bad review for this company. A lot has gone wrong with the products they supplied and they have tried to put it right but I doubt the quality will ever be there because of how badly the doors and windows were originally put together by them. Two blown windows in under 5 years due to their faulty work. The doors/windows weren’t healed and toed or siliconed in at all. The worse bit was they blamed it on us. Upon realising it was their fault they rushed in and tried to put it right. They also said they would refund me as I claimed on insurance. Two years later I’m still waiting for my refund!!!”

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Posted 6 months ago

“Initial service all good although price went up significantly after site visit by installer found our own measurements to be out by a few millimetres. Nice showroom, very neat initial installation. HOWEVER - 6 months after installation when weather warmed up we started having issues closing our back door and it took months of chasing to arrange a technician to visit. Can only speak to sales dept "who are not responsible for maintenance/repair" and those who are responsible either "one holiday" or "unavailable". Someone due to visit in two weeks so hope we don't get burgled in the mean time...”

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Posted 1 year ago

“Very efficient group prompt estimate and on time delivery”

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Posted 4 years ago

“Excellent and professional service. Highly recommended. We be using them in the future”

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Posted 4 years ago

“Great products and excellent service”

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Posted 4 years ago

“I am an Architect. I asked my most trusted contractor for a recommendation for new windows in my daughters house. He was right. Home Hub do exactly what they say when they say they are going to do it. A high quality product and service and a real world price. Cant fault it.”

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Posted 4 years ago

“Used Home HUB Group for replacement windows 6 years ago. Having lived with windows for 6 years we have a relatively long term experience of their products and were very satisfied. Therefore when came to replacing a set of French Doors that had not been replaced we naturally contacted Home Hub. However, we obviously also got comparison quotes, but found Home Hub to still be very competitive. The installation guys turned up on time and completed a fast and painless installation leaving the site clean and tidy.”

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Posted 4 years ago

“We're delighted with our Origin bifold doors! The whole process was a great experience. From the lovely showroom, to the excellent sales people, survey and all the way through to fitting and installation, every step was a pleasant experience and communication absolutely brilliant, thank you!”

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Posted 4 years ago

“Home hub are a fantastic company to use from the start to finish. No hick cups just what you need. Thanks great job.”

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Posted 4 years ago

“Great service, good price and thr fitters were good quality”

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Posted 5 years ago

“Very pleased with our 2 new sets of bi-fold doors from Home Hub. Staff in the showroom were very helpful on all the options and recommendations for our layout and fitters did a great job.”

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Posted 5 years ago

“Very professional from start to finish from ordering and installation well happy”

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Posted 5 years ago

“Efficient service and good product. I also asked for my delivery date to be changed and it was no trouble.”

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Posted 5 years ago

“Very knowledgeable advice on options for bifold doors from the staff at the Bracknell showroom. Order stages and documentation prompt and clear. On the ball!”

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Posted 5 years ago

“Very professional and non pressurised sales and support. Good installation team too”

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Posted 5 years ago

“Good service, price and I was impressed with the survey and installation team. The quality of the product seems good, but time will tell. The only negative, and it cost them a star, was that they didn't point out that the leading on triple glazing would be different in colour to what we have on the existing double.”

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Posted 5 years ago

“Very helpful, clean and tidy, would definitely use them again and recommend them”

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Posted 5 years ago

“Had a new door fitted and the whole process was excellent. Arrived on time, kept the place tidy and did a professional job. Delighted with end result.”

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Posted 5 years ago

“Great service from start to finish with Dan being extremely patient through the ordering process, managing to turn the bi-folds around and install within 7days, the quality of both the bi-folds and the installation was also superb. They then managed to get a couple of items delivered well ahead of schedule so that the project could be secured and made watertight and then to top it all off managed to bring the replacement window installation forwards by 3 weeks (thanks Scott and Josh). Very impressed with the quality and professionalism from start to finish. Looking forward to the next couple of projects with the team.”

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Posted 5 years ago

“Home hub were very helpful when we needed to replace our windows in our home. They ensured all the windows were in good condition and if there was an issue rectified it asap. I would recommend them to my friends and family”

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Posted 5 years ago

Home Hub Group is rated 4.5 based on 703 reviews