Home Hub Group Reviews

Name: Home Hub Group
Address: Unit 6 The Western Centre, Western Road,, Bracknell
Rating: 4.52

4.5 Rating 702 Reviews

96 %

of reviewers recommend Home Hub Group

Company Reviews

Questions

Metrics

4.5

Based on 702 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01344 595840

Email:

customerservices@homehubgroup.co.uk

Location:

Unit 6 The Western Centre, Western Road,
Bracknell
RG12 1RW

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Home Hub Group 5 star review on 30th December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After seeing your advert in the local paper we decided to pay a visit like the show room got a quote. Remeasured our windows and then rang up spoke to Scott paid over the phone via visa Still had to wait nearly 2 weeks for it to come. We ordered Georgian like we already had. Windows arrived . Window fitter came that weekend got the last glass which was the middle put two plastic seals in low and behold. The Georgian bars did not line up. So had to pay the fitter for one job and let him go. Rang the office Monday morning early explained the situation they asked if we could send a photo of them which we did. X2 . I sent an email the next day which was the Tuesday morning. And we waited and waited still no phone call as to when they will be delivered. rang up was told that we will be contacted, still nothing. Then I rang up on the Thursday nearly 2 weeks later left a message for josh the M anger rang 9 30 am finally got two speak to him about 5 o/c which I felt was bad management and told him so for which he apologised. After that our window panes have now been delivered this Tuesday 2 weeks after our phone call about the mistake.”

Helpful Report

Posted 10 years ago

“Poor Poor Poor I have been waiting for a rubber strip for over 4 weeks and not one single call from the Home Hub Group to tell me what is going on. Was considering replacing my windows with Home Hub Group but based on your After Sales performance to date, I'm unlikely to consider you.”

Helpful Report

Posted 10 years ago

Home Hub Group is rated 4.5 based on 702 reviews