Ordered a dark green footstool, when this arrived it was nothing like the picture! I sent photos to Homes Direct and they said it was the same footstool and was the lighting in my picture. The base of the stool was completely different, the shade of green was the same as a snooker table and the quality was horrendous. I was then asked to pay for the return myself. After complaining I was offered that they pay 50% over the telephone which was then taken away as they apparently would never offer this. I have bitten the bullet and paying for this myself so I can get the ugly footstool out of my home and now their address is not appearing on the couriers website. When I'm asking the sales team for help they keep sending me the returns policy back over and over again! This is the worst company I have ever dealt with and I am shocked that they are allowed to sell these products.