Categories Blog My Reviews My Settings Help LOG OUT Sue Firth GB For businesses Your review counts! You reviewed Homes Direct 365 Add photo Sue Firth 4 reviews 1 star: Bad 2 minutes ago One star is too generous One star is too generous. I ordered a bed in March after being promised it would be delivered in April. As the delivery date approached, we got rid of our old bed and bought a new mattress. After the delivery date came and went, with no bed being delivered, I contacted the company and was told the new delivery would now be mid-July. I explained our situation (sleeping on floor) and asked what alternative beds were available. I was just sent a list of codes. I asked for images, and was told to look them up myself on the website. We bought a cheap bed to get us off the floor. In early July I contacted the company again to confirm our new delivery date. I was then told it would be late September (6 months after order placed). I demanded that my complaint was escalated and a lady from customer care called me back. This time more apologetic, she offered £100 compensation and an email to follow with details of alternative beds. That was a week ago. No compensation, no email. I have since asked for full refund. Don't give this company your hard earned cash, give it to another company who will fulfill your order, and treat you with more respect.