Customer service absolutely disgusting!! Spent £800 on a wardrobe during covid. Unfortunately because of circumstances our build was delayed. Items arrive and were checked for damage, boxed back up and shut away. Months later when we came to build the item and we were missing the bottom with the legs on. The first lady I told gave me the impression that there would not be any problems and even laughed at my predicament! 4 calls later the only response I have been given is that there is nothing that can be done. I have offered to pay extra for the part and assured them that my husband can make it fit if they remake the piece but they will not help and are not interested! DO NOT BUY FROM THIS COMPANY!!!!!!!