Absolutely terrible service. My item arrived damaged after waiting for it for 4 weeks, at which point they tried to offer me £10 off even though it was snapped in half. I advised I just wanted to return for a full refund. They eventually agreed to this and said it would take a maximum of 10 working days. 14 working days later I contacted them where they said, I am being impatient and it had only been 8 working days. I pointed out each day and counted it had been 14. All I keep been told now (21 working days later) they had a problem with their refund system and they are now processing my refund even though I was told this was processed 7 working days ago. The staff are unprofessional and rude. Dont buy from this company they are terrible.