Update: AMAZING customer service! Honors graduation came through and moved mountains to make sure we were satisfied customers. They got our items to us for our 2nd event and refunded our shipping costs. I would highly recommend using them and will personally use them for our next 5 homeschool graduates. Great job Honors Graduation! I ordered 3 basic graduation items and paid $25 (!!!) shipping for a standard order... nothing customized and here we are, 4 days later and it’s still not here. Tracking number I was given for my shipment is invalid for UPS. What gives?!?!? Where are our items? We needed them TODAY for our first of 2 events!