Beware if you are thinking of using this company! If it takes more than 35 minutes to clear covid checks, border security & collect your luggage the taxi will leave & Hoppa will accuse you of not showing up! The Hoppa transfer taxi only waited 35 minutes after our flight had landed before leaving, not giving us enough time to clear Covid pass checks, border security & collect our luggage. Hoppa admitted that the taxi should have waited for 1 hour but refused to accept responsibility as we didn't phone the local agent when we couldn't find their driver. The fact my phones sim would not work in Egypt so I couldn't call the Egyptian agent wasn't taken into consideration. An unreliable company that doesn't care about its customers - avoid & use a company focused on providing it's customers with a good reliable service. Beware if you are thinking of using this company! If it takes more than 35 minutes to clear covid checks, border security & collect your luggage the taxi will leave & Hoppa will accuse you of not showing up! The Hoppa transfer taxi only waited 35 minutes after our flight had landed before leaving, not giving us enough time to clear Covid pass checks, border security & collect our luggage. Hoppa admitted that the taxi should have waited for 1 hour but refused to accept responsibility as we didn't phone the local agent when we couldn't find their driver. The fact my phones sim would not work in Egypt so I couldn't call the Egyptian agent wasn't taken into consideration. An unreliable company that doesn't care about its customers - avoid & use a company focused on providing it's customers with a good reliable service.