Left me and my family stranded in foreign country when they didn’t show for transfer to airport, numbers on email confirmation either didn’t work or went to a U.K. a number that said the centre was closed and to contact local partners, but no details! Nearly missed our flight waiting for them to arrive. But a NO SHOW. Had to call a local taxi company to collect us which resulted in a $75 charge which Hoppa refuse acknowledge or reimburse, see receipt. They have offered a measly partial refund of £27.28. Revolting service start to finish. Would never use again and warn others to BEWARE…..