I was left stranded in Gran Canaria when Hoppa failed to pick me up for my return to the airport. I waited 15 minutes before the collection time, was still waiting 15 minutes later when I rang the emergency number which no one answered. I was travelling alone, and walk with a stick so having to walk with a suitcase to the taxi rank left me in some distress. I then paid over £50 for the taxi, I will never use this company again.