Driver did not turn up. Called the local number given on whatsapp chat and was told driver was coming back to pick me. Waited for a very long time and then made another call and was told that he was not coming as waited until 1.00 pm? I was waiting outside before 1.00 pm and there was no driver. Very shocking customer service. Do not pre-book with them. Hoppa refused my refund and told me to claim off my insurance. PLEASE READ REVIEWS. SCAMMED SO MANY CUSTOMERS.
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