Do not use this unreliable service. They say they will WhatsApp you with directions to find your transfer once you land at the airport. Only they didnt messge us or provide any details so we were unable to find the car or contact the driver. We called them but they wouldnt provide the details over the phone so we ended up having to get a taxi instead. When I complained they happily provided me with evidence that they sent the message containing the transfer details to a completely random phone number, and then refused to refund me because as far as they are concerned the driver was at the airport. Despite them not telling us what car to look for, or where it would be waiting, somehow its our own fault that we couldn't find the car amongst the hundreds of other cars at JFK. If you want to be sure you have a transfer waiting for you, use someone else