We booked a return transfer between the airport and the hotel in Curacao in February. On arrival we went to reception where the lady told us we had no booking. She tried calling but eventually told us to take a taxi to the hotel. We asked if she could see our return journey back but she said no, there were no reservations in our name. We then took a taxi to the hotel for $45. The next day I wrote to Hoppa asking what had happened, why no one had picked us up and what would happen to our return journey. We were there for 11 days, the day before we were due to go home I got an email telling us when to be at the reception as the driver would be coming to pick us up anyway. We were there 20 minutes early, of course no one came to pick us up. After we waited another 15 minutes, the receptionists started calling the local number given in the confirmation, but nobody answered. Not wanting to miss the flight, we again took a taxi to the airport at our own expense for 50 euros. When we got home we had a long correspondence as I asked for our money back. So far we have received half of the money back on 26 March. Since then they have not promised anything and have stopped responding to our requests. We have another booking on Santorini, I fear in advance that this will be another waste of money. An unreliable company that does not respect its customers enough to give a fair response, but just hides behind the internet. I would not recommend to anyone if you do not want to be nervous during your holiday or do not know where to put your money.