"He said she said" Customer care...... I ordered bulbs on line waited 1 week and got no dispatch email so I tried to make contact. No reply from email or WhatsApp. So I contacted PayPal and only then they replied through PayPal. I then got an email from them to my Gmail telling me not to be sending threats about contracting Visa.... Thats when the batshit crazy begins. Instead of an apology about not sending order, they began to get personal..... This is the last email they sent before blocking my email. We could not care less, please take your business elsewhere. We have had enough of a minority of customers like yourself without any regard to what’s going on in the world wanting goods there and then. Send the item back once it arrives for your refund. We will no longer reply to any contact from you. Goodbye, The guy really needs to hire a professional to handle his customer service..... I would definitely not recommend this business as its customer service has to be the worst i have ever seen. They are a one man band and dont even have staff going by your tax records .. if David Brent and walter Mitty had a baby they would call him Zain SHAH......