I recently purchased 3 hose reels. I have the floowing comments: -the masonary anchors that came with the reels were poor quality. I had to purchase decent Ramset anchors and remount the reels. The stainless steel screws supplied were fine and I reused these. -I did not realise I could not connect my existing sprinklers without purchasing additional fittings. This was not a big problem other than the inconvenince of making an additional order and waiting for delivery before I could use my new hoses. I purchased plenty of fittings plus a Hoselink patten sprinkler which I am very happy with. -My biggest problem is that I mounted one of the reels on the lright hand side of my house. The hose inlet on the reel protrudes past the front of the house and I assumed I would be able to pull the hose out at an angle and to the left across my front lawn. However I did not relise that this was putting pressure on the occilating retrieval mechanism and it appears that after pulling the hose out just once I have damaged the mechanism. The retrieval system no longer moved from side to side properly and the hose tends to bunch up. This is disappointing as I think the only solution will be to replace the hose reel and ensure in future the hose is only pulled out directly in line with the reel. This will be an expencive mistake, which I take responsibility for, however a warning in the instruction manual may have avoided this problem. Cheers, Anthony