Have not had a long history of Hoselink purchases yet , but all those I have bought have been excellent product which I enjoy going out in to my garden to use.I was fed up with poor products that either did not last long enough to justify buying ,or using or both, and having to regularly fix leaks etc. I do though ,use the little tubes of lubrication for the "O" ring seals , especially to protect from going hard in the sun . I have found that the hoselink staff are very good with service eg when I lost some "O" rings after not paying attention to the warnings to release all pressure on the hose BEFORE disconnecting any joins, as they will pop off and disappear in the grass etc. Thanks to the team,cheers, Frank