THIS IS A COMPLAINT / REVIEW ABOUT HOSTELWORLD TRAVEL NETWORK - HOSTELWORLD.COM. Dear Editor, I decided to write you adding my experience because I want complain about fraudulent online hostel booking ( Hostelworld.com) but I'm a tourist (italian scientist researcher) and I don't know very well the best way to do it in USA. I booked online a hostel in New York last July via Hostelworld.com (I have the receipt you can read below) but when my plane arrived in NY (during the evening) I phoned to the hostel and they simply told me than there aren't rooms! I didn't find any other rooms that night (was a Saturday night in very high season period)except very expensive hotels so I decided to sleep in my car with my husband and my son but it was not a great experience and it could has been dangerous! I was paid hudge price - more by 200 euro ,,deposit", but Web Reservation International, also owned Hostelbookers.com,Hostels.com,Scout24.com,Bedandbreakfast.com... Don't refund NOTHING I hope you can help me and send this letter to competent organizations. Thank you very much Dr. Milena Merlo Pich From : bookings@hostelworld.com Booking Confirmation (4561-7658102)