H2B on Saturday Feb 11, 2023 851 pm bus from Heathrow terminal 3 to Staybridge suites took 1.5 hours to arrive. Upon arrival the driver said he was only dropping passengers and refused to pick us up. It’s odd how nobody was on the bus when he pulled away to do drop offs. The truth is he wanted to take either a toilet or smoke break and leave people hanging. When the driver came back a half hour later he was rude and argumentative and insisted he was on schedule for pickup times and I wasn’t present at the previous pickup time. Trust me I was there waiting. Use a city bus for less £ or a taxi which will cost more but not leave you hanging for 2 hours.