I have been waiting almost 3 weeks for a refund. Despite sending an email to let them know my shoes had been returned to them and signed for by Royal Mail. Was told I would have to wait at least 21 days before they would look into it. Surely this is not customer service? They don't answer the phone either. May have to make a claim through my credit card. Really annoying
3 years ago
Hotter Shoes has a
2.3
average rating
from
575
reviews
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