I have always loved the comfort of Hotter shoes. I couldn't wait for the sale to get a pair I particularly wanted. They sent me the wrong size. I immediately sent them back and said that I did not believe that I should have to pay for postage as the fault was theirs. It took over a month to get a refund and then they deducted $19 for postage. Based on other reviews, I suspect calling will not help. It is a shame their service is so poor! I will not buy their shoes again
4 years ago
Hotter Shoes has a
2.3
average rating
from
595
reviews
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