Worst customer service ever. Shoes take far longer to arrive than the 7-9 business days advertised, if they arrive at all. Order placed for shoes which went out of stock and I never received notice that the order would not be filled. Called 4-5 times and clocked a 30 minute wait on hold each time and never spoke to a human. Sent email and received response several days later that shoes were out of stock and not to be resupplied. Placed another order, 17 days later called to find out whereabouts. Same horror story, multiple calls placed on hold with recording phone never answered, No response to sent email. Finally got someone who said shoes were shipped but were apparently lost in shipping a week later. I was never notified of lost tracking until I called and was charged for shoes. They are resending shoes but I am not holding my breath.