I returned four pairs of shoes to Hotter via Royal Mail. I have waited the fourteen days as stated for my refund but despite two telephone calls to Customer Services I still have not received my refund and I was told to ring again next week. Apparently there is a delay and everyone is working really hard (from home no doubt as the assistant I have just spoken to had her television on so loud I could hardly hear her) Not very professional and certainly not helping the reputation of Hotter.
1 year ago
Hotter Shoes has a
2.3
average rating
from
575
reviews
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