Company has changed hands, delay on despatching items but customers not informed. Payment still taken days before items despatched. Customer Services say it's not possible to let customers know about the back log . . . until you phone them to chase your order. My parcel will eventually be delivered when there will be no one available to sign for it. As the parcel hadn't been dispatched when I phoned, i asked for the delivery address to be changed but apparently not possible!
1 year ago
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