I have owned several pairs of Hotter Shoes and always been delighted with their syle and comfort. However, whilst the uppers are intact the soles have completely disintegrated on a pair of navy flat shoes and a pair of lace up trainers. The shoes were bought from Step Ahead Shoes in South Africa and when I contacted about the problm, I was told that the shoes must be worn constantly in order to avoid this problem. This is a load of utter rubbish, as one does not wear closed winter shoes in a South African summer. I am now reluctant to purchase the brand again, in case the fault re- occurs.