Actually, I can't rate the shoes completely yet, as I made the order 11/14/17, and have only to receive one pair of 2. Both pairs were backordered after the order was confirmed. The prices lowered and because I noticed that, I was able to argue the lower price as compensation for the wait. The first pair to arrive has been very comfortable, even to sensitive feet. The second pair-OMG! What kind of shipping process is used? Has been on a very slow route for weeks with a very vague tracking system. Phone waits are often quite long, and sometimes the voices a bit snippy.