After sales service means a 8 minute wait on the telephone only to be informed that Hotter do not provide spare insoles for walking shoes that retail at £95.00.
Simply second rate and now typical of British companies whose only interest is sales and profit.
You have lost the business of a customer who has purchased 6 pairss of Hotter shoes in the last year.
6 years ago
Hotter Shoes has a
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