I purchased 4 pairs of Hotter shoes. Hotter shoes are very good quality and very well made, and made of leather instead of plastic. They fit super well. They are out of stock on some items & it takes a while to receive the shoes, but I think this has to do with the Covid-19. It took 2-3 weeks for shoes to arrive in the summer 2020- during Covid-19. It’s worth the wait for these well made shoes. Excellent quality for a great price. For this workmanship, expect to pay a lot more than what Hotter charges. Be patient. Returns take a while, & you need to make sure they credit you for the return. Lillian H. in Miami, FL.