I ordered a sweater in the recent sale, two days later I was told they did not have the colour (when I ordered the website said it was in stock) they offered a different colour that I did not want, so suggested the V neck rather than the crew they came back to say it was £40 more as the sale had finished, when I telephoned the customer service representative was unhelpful and suggested my money back. I emailed the MD as I thought the service so poor I am still waiting for a response! I have never had a issue when shopping with them previously
6 months ago
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