Ordered an OfficeJet Pro 8024 all-in-one.
Item arrived faulty with paper jam warning when no paper is inside.
HP agreed to replace but still no replacement AFTER 2 WEEKS!
HP didn't call back when they said they would.
No email updates in the last 12 days.
HP customer service call centre would not process a refund. They need to escalate to Customer Relations Team. HP's whole customer service system seems designed to frustrate and annoy customers.
Avoid HP unless you are happy to be without a printer for at least 2 weeks.
4 years ago
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