Printer failed after two months of use. They offered to replace it after several hours on the trying to talk me through repairs but only after paying an additional $15.00 in shipping fees. I was giving the run around and transferred to a supervisor who said he was going to assist me then hung up on me. He took down my phone number but did he bother calling back, no. Horrible customer service. Crappy products that don’t work properly and that end up costing additional time and money. I wouldn’t waste a dime on HP products