Awful customer service bought a laptop barely use it as a touchscreen screen started flickering then went black no damage called them a week before the warranty was up they refused to help me because I didn’t have the information they needed and then by the time I got back to him warranty was up point is I barely use the computer and they refused to even troubleshoot with me to fix it , And then I tried in the bag to please just pay them to fix my computer and I kept giving me the runaround so I went to Best Buy of course and now I will be paying those guys I will never buy HP again.never again