Absolutely pathetic. I don't want to use profanities and trying to be a bit civil. I have got a broken laptop and I have been asking them for some clues to fix it. They have asked me to contact them on a WhatsApp number (in Ireland), I am based in the UK. Their usual response time is 11hours if you are lucky to have some attention from 'Yogesh' who apparently is sitting in Bangalore, India. Yogesh will very attentively read your query but then will suddenly disappear completely from the scene. Then 24 hours later, someone else from somewhere in the farthest corner of the world will assure you of their help before they disappear in another 39 seconds. Pathetic and absolutely disgusting service. I am posting the screenshots here to show you their pathetic service.