Ordered a laptop directly from HP. The screen is defective. It's been few days since I have received the laptop. I can't place a return & replacement request online, and the customer service phone line never takes the call. Basically I have paid a $1387.00 for a useless system. Their policy will not allow a return after 30 days. Non-existent product or customer support. I will need to dispute the charges now. What a headache with this f...ing company.
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