I ordered a HP printer from Walmart & because I didn’t return it on time to Walmart I had to deal with HP customer service. What a nightmare! First of all the printer, an envy 6400 forced me to have to reinstall the printer every time I turn my computer on to print. Next, within a week the printer/scanner feed stop working at all. I then told them I wanted a refund they wouldn’t give me a refund; instead they gave me a gift card to buy another printer - once it arrived it only scanned one page at a time. I returned that printer and then they wouldn’t exchange the other printer (even tho I wanted a refund). They then refused to even exchange the original printer without Forcing me to jump through all this hoops and be without any printer for 2 to 3 weeks. HP Customer Service is nightmare! HP dosent even honor their own warranties.