Recently purchased an HP laptop 17-cn0273st, shortly after that got enrolled in Instant Ink with HP. My HP 8025e Office Jet Pro would not sync up with the laptop. Multiple attempts (3) with HP support still unable to print wirelessly or with USB. They were willing to keep trying to resolve the issue, but approximately 7-8 hours on the phone with them I'm throwing in the towel and moving on to other vendors. Hope it helps someone.