I bought a HP printer and hardly used it. I got 6 months subscription for free cartridges but I got one set because I did not use the printer enough. After 6 months I cancelled the subscription. Yesterday I needed to print out some pages, but could not because the ink light was flashing. Contacted HP customer service, not helpful at all. They said I cancelled my account.... I sent them screenshots showing I still had 3 months warranty, I did not cancel my account because I could log in, I cancelled my subscription because I do not use my printer enough. I sent picture of the cartridges and they admitted it's theirs. Clearly they do not wanna take responsibility for the fake cartridge. I have been with them on WhatsApp for about 4 hours and have not got anywhere yet. Just showing proof I have live account and 3 more months warranty. Unfortunately they need to do something!